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The more you tell me about your day, the more helpful my reply will be. If you don't have all of the details yet, that is completely fine, just send what you have.
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Your note landed in my inbox. I read every one of these myself, so it may take me a day or two to write back properly rather than sending you something rushed.
If it's urgent, or if you don't hear from me, email me directly at raphael.banoub@raphisedits.com.